You can also reach me with Skype "pcunix". The only problem with that is that sometimes I leave my computer downloading something or doing some big file conversion and I forget to set Skype to tell you that. The same thing happens with Gmail Chat - you certainly are welcome to try to reach me that way but I may not be "here" even when it says that I am.
A.P. Lawrence provides support, installation and trouble-shooting for Unix and Linux systems including SCO, Solaris, RedHat, Suse and others. See Services for details. We are also a reseller of Kerio (mail server, firewall and web server products).
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If you get voice mail, keep in mind that sometimes (rarely, but it does happen) these systems fail, and I may not get your message. If you don't hear from me in a reasonable time, try again. If it's really urgent, leave more messages, or send a fax, send email, send smoke signals : I'd rather hear the same thing three times then never at all.
After hours and weekends are not guaranteed any response without prior arrangements. Messages are checked on weekends, but not frequently. If you know that you may need phone assistance at a particular time, let me know ahead of time and we can make more efficient arrangements.
If you are a Kerio customer, remember that your subscription also entitles you to direct support from them.
Email is the preferred method of communication, unless it is urgent. I DON'T want faxes unless there is no other way to do it.
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Yes, consultants are expensive. I'm more expensive than some, less expensive than others. Keep in mind that decades of experience often lets me solve problems much more quickly than people with less time under their belt. Often I can fix a problem in minutes that other people may have been trying to fix for days.
I've been involved with small computers since 1977, and with Unix since 1981. I've learned a few things along the way.
These bits of paper are important to some folk.
Many of the products and books I review are things I purchased for my own use. Some were given to me specifically for the purpose of reviewing them.
I resell or can earn commissions from the sale of some of these items. Links within these pages may be affiliate links that pay me for referring you to them. That's mostly insignificant amounts of money; whenever it is not I have made my relationship plain. I also may own stock in companies mentioned here. If you have any question, please do feel free to contact me.
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